Episode 7
Why Every Barber Should Know about Versatility with James O`Neal
Barbering is more than just cutting hair. James O’Neal joins Mr. T.I.M. to share what exactly makes a great barber. Barbers need to be proficient in a variety of cutting techniques and styles and that is what you call versatility. James advises that one should know how to carry on a conversation, provide excellent customer service, and make clients feel relaxed and comfortable.
James talks about how professionalism is essential for any barber who wants to be successful. Ensuring the quality of your work can provide the best possible service to your customers.
Highlights
02:05 A light bulb kinda sparked and I was like I'm doing pretty good cutting my own hair. So, I think I could do pretty good cutting other people’s hair.
03:12 Professionalism first, and then the quality of the work and the cut next.
04:34 It don't matter how many followers you have or what you’re doing on social media, as long as the chair is spinning and you're making money. That's all that matters.
06:17 Going back to customer service, being able to relate to people. Just talking to them. Just getting them to open up to you.
08:16 Everyone's hair is cut different. I mean, you have to be definitely versatile because versatility makes the money
Contacts:
Mr. T.I.M.
https://smartlink.metricool.com/public/smartlink/mrtim
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James O’Neal
